Privacy policy

  1. Information We Collect
    We only collect personal information necessary to process your orders and provide customer support, including:
  • Contact details: Name, email address, phone number
  • Shipping and billing information: Mailing address, payment method details (processed securely via third-party payment providers)
  • Order-related data: Order history, product preferences, and communication records with our team
  1. How We Use Your Information
    Your personal information is used solely for the following purposes:
  • Process, fulfill, and track your orders
  • Communicate with you about order status, shipping updates, and customer service inquiries
  • Resolve issues related to your purchases (e.g., returns, defects)
  • Maintain and improve our website and product offerings based on non-identifiable usage data
  1. Information ProtectionWe implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or modification. Please note that no online data transmission or storage method is 100% secure, and we cannot guarantee absolute security.
  2. Third-Party DisclosureWe do not sell, rent, or share your personal information with third parties for marketing purposes. We may only share data with trusted third-party service providers (e.g., payment processors, shipping carriers) who assist us in fulfilling orders, and these providers are bound by confidentiality obligations.
  3. Your RightsYou have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, please contact our customer support team using the details below.
  4. Changes to This PolicyWe may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Your continued use of our website after the update constitutes acceptance of the new terms.
  5. Contact InformationFor questions, concerns, or requests related to your privacy, please reach out to us:
  • Address: 49 Avenue du Président John F. Kennedy, Lille, Hauts-de-France 68264
  • Email: support@sajadress.com
  • Phone Number: +33 667549334